Shipping to Australia, Canada, and Mexico: $20 Can take up to 10 days to arrive
Shipping to Japan: $ 35 Can take up to 20 days to arrive
If you need a faster shipping method, please note that on your order and we will give you the shipping cost based on delivery method (overnight, 2 day and Saturday Delivery)
Please note: On International Orders additional customs charges and fees may apply and are payable by the customer.
Customers have up to a maximum of 15 days from the date the order was made to claim their package as lost in order to receive any sort of compensation regarding their order.
TRACK YOUR ORDER
Sinful Lashes is not responsible for lost or stolen packages, so please track your package and try to be as available as possible when your order is supposed to arrive. Once you have received your shipping confirmation, USPS will have the most current information regarding your package. If you find or discover there are errors in your shipping address, please call the shipping department immediately 818-747-2110
In the unlikely event that an item becomes out of stock after your order is submitted, we will ship the rest of the items in your order and send you an email indicating that one of your selected items is out of stock and you will be refunded for that item.
Due to the sanitary nature of lash and cosmetic products, all sales are final. Exchanges are done on a case by case basis, but no items may be exchanged after 7 days of receipt.
In the case of defective adhesives, please contact customer service within 7 days for a refund or exchange. Beyond 7 days your product cannot be refunded.
It is the responsibility of the customer to ensure that all items ordered are correct prior to check out. If after checkout you have discovered an error, you should immediately email firstname.lastname@example.org to inform us of the error so we can correct it prior to shipping. Shipment of your items will occur within 24-48 hours of order placement. If your items were shipped and you notified us of the error, you can return that unopened item for a replacement
Training courses are non-refundable but can be transferred (minimum one week in advance of course date) once to another course on a later date.
Please contact us at email@example.com or 818-747-2110 with any questions